Reference

How pikakasinot Handles Your Personal Data

At pikakasinot, your personal data belongs to you — we collect only what is needed to run your account, process deposits via UPI, Paytm or PhonePe, and keep…

Data collected only as neededUPI & Paytm transaction privacyYour right to request deletionNo data sold to third partiesEncrypted account storage
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pikakasinot How pikakasinot Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete personal data held on your pikakasinot account, or if you have a question about how a specific piece of data is being used, our support team can respond to data-related requests through the channels below. We aim to acknowledge all data requests within 48 hours and resolve them within 14 working days.

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Email Privacy Request

Send a written data access, correction or deletion request to our privacy address. Include your registered account email and the specific data you are asking about so we can locate your records without delay.

Live Chat Support

Open the live chat widget on pikakasinot.asia to speak with a support agent directly. For data-related queries, the agent will escalate to our data team and send a written confirmation to your registered email address.

In-Account Support Ticket

Log into your account, navigate to the Help section and raise a support ticket tagged as a privacy request. This creates a reference number you can use to track the status of your data enquiry through to resolution.

DATA HANDLING PRACTICES

Six Ways We Protect and Manage Your Data

Protecting your account data is an operational requirement, not an afterthought. Below are the six concrete practices we apply across every account on pikakasinot.

Encrypted Account Storage

All account data — including name, email and payment reference identifiers for UPI, Paytm and PhonePe — is stored using AES-256 encryption at rest. Access is restricted to authorised system processes and no staff can view raw payment credentials.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how sections of the site are used. You can manage cookie preferences through your browser settings. We do not use third-party advertising cookies that track you across other websites.

Account Security Verification

Before processing any withdrawal or account-detail change, we run an identity-verification step against the documents submitted at registration. This check protects your account from unauthorised changes even if your login credentials are compromised.

Data Retention Schedule

Active account data is retained while your account is open. If you close your account, we retain financial transaction records for the period required by applicable law — typically six years — and delete all other personal data within 30 days of your closure request.

Third-Party Data Sharing

We share data with payment processors — such as the infrastructure behind UPI and Paytm — only to the extent needed to settle transactions. We do not sell personal data to marketing companies, data brokers or any other third party for commercial purposes.

Your Right to Request Changes

You can request a copy of all personal data we hold on you, ask us to correct inaccurate records, or request full deletion subject to our legal retention obligations. Requests are handled within 14 working days via email, live chat or in-account ticket.

Frequently Asked Questions About Your Privacy

Below are the questions our account holders ask most often about how their data is collected, stored and managed on pikakasinot. If your question is not covered here, raise a support ticket or use live chat and our team will respond within 48 hours.

We collect your name, email address, date of birth, country of residence and a government-issued ID document for verification. We also store payment reference identifiers generated by UPI, Paytm or PhonePe — we never store your full bank account or card number.

We share data only with payment processors needed to settle your UPI, Paytm or PhonePe transactions, and with fraud-prevention services required to protect your account. We do not sell your data to advertisers or data brokers under any circumstances.

Send a data-access request to our support team via email, live chat or an in-account support ticket. Include your registered email address. We will compile and send your data within 14 working days of receiving a verified request.

Yes. Submit a deletion request through any support channel. We will delete all personal data except financial transaction records that we are legally required to retain. The deletion of non-mandatory data is completed within 30 days of your request.

Transaction records are retained for the period required by applicable financial law — typically six years. All other personal data, including contact details and login history, is deleted within 30 days of confirmed account closure.

We use session cookies for login continuity and analytics cookies to see which parts of the site are used most. You can block or delete cookies in your browser settings at any time. Disabling session cookies may prevent you from staying logged into your account.

Account data is encrypted in storage and in transit regardless of where you connect from. Access to pikakasinot depends on local law and is available where local law permits. Data protection practices apply consistently to all accounts on pikakasinot.asia.

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